What we offer
Total Leadership offers sustainable support over time to organisations needing to work on their leadership development
We do this successfully thanks to the significant experience accumulated through the years, working globally in different industries and, also, thanks to our extensive knowledge in terms of psychometric tools for the corporate environment
Our services
Corporate training
Corporate training aims to managers and organisational leaders willing to improve their leadership skills and as a consequence reach new professional heights
Executive coaching
Executive coaching aims to support professionals at different levels, from junior-management to executives, to achieve their professional goals, overcoming obstacles and unlocking their true potential
Management & Business consultancy
Business and management consultancy is aimed at organisations willing to succeed in raising the bar and overcoming new and more challenging obstacles
Leadership mentoring
Leadership mentoring is aimed at new or experienced leaders willing to add an extra dimension to their role within their organisation
Personality profiling
Personality profiling is for companies willing to better understand their personnel in order to improve the recruitment and to put together more effective teams
Sales and customer experience
Sales and customer experience is for companies desiring to increase sales through top notch customer experience, customer engagement and customer loyalty
We have expertise in the following topics:
Behavioural Economics
Change management
Coaching and feedback skills in the workplace
Conflict management
Creating loyalty through CRM
Driving high performances - Leadership programme
Effective communication skills
Lean management
Luxury selling ceremonies with Emotional Intelligence
Multicultural communication
Mystery shopping, NPS and customer’s brain audit
Negotiation
Neuromarketing
NLP at work
Personality types in the work environment
Our process
Diagnose
We diagnose to determine current capabilities and define business needs. A friendly but thorough set of interviews will take place to understand, together, the best way to tackle the business challenges
Design
We design an intervention that is fit for purpose, created ad hoc around the specific identified business needs
Deliver
We deliver by implementing seamless learning, using mixed techniques, from traditional business coaching on-site to creative workshops and interactive virtual training online
Consolidate
We consolidate ensuring that learning is embedded and continuously creates a positive impact. A follow-up activity is crucial for practical application back in the workplace, making people accountable and measuring impacts in the long term
Our tools
DiSC
A personal assessment tool used to improve work productivity, teamwork and communication. DiSC is non-judgmental and helps people discuss their behavioural differences
Hogan Assessment
A variety of assessments offering the range of measurement required to understand people’s strengths, weaknesses, values, and approach to problem solving
Myers Briggs Type Indicator (MBTI)
The MBTI instrument is one of the best-known personality assessment tools on the market
The MBTI profile reveals how we see and interact with the world, giving insight into our motivation and the motivation of others. This provides a strong foundation for personal growth and development, underpinning enhanced personal effectiveness
NLP
Neuro-Linguistic Programming
A multi-dimensional process that involves the development of behavioural competence and flexibility, but also involves strategic thinking and an understanding of the mental and cognitive processes behind behaviour
REACH Ecosystem
The REACH Ecosystem is a unique evidence-based solution that improves the way organisations achieve higher-performing teams, leaders and culture.
REACH Ecosystem measures people's current personal agility by using psychometric tests, 360 surveys, culture surveys, coaching tools, and professional development training materials
Spotlight & Spotlight Teams
A personality profiling tool designed with performance in mind
Based on the science of psychology, along with decades worth of experience in the elite sport, Spotlight has been applied with organisations and teams from a wide range of fields, from the elite sport to the financial sector